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Terms & Conditions

Welcome to Ammri Interior’s website www.arra.co.in. The following Terms and Conditions apply only to orders placed via the ARRA.CO.IN website or via telephone orders placed with the Online Sales team on 8800802506 and website use. They do not affect your statutory rights. Your continued use of this website constitutes your agreement to be bound by these terms and conditions which shall also govern all transactions on the website or over the telephone to the exclusion of any other terms and conditions.
Ammri Interiors ("Arra.co.in", "we", or "us") reserves the right to change these terms and conditions from time to time without notice to you and any changes will take effect on the day they are posted. Any such changes will be posted on this section of the website and your continued use of the website constitutes your agreement to be bound by the prevailing terms and conditions. You will be requested to read and accept these terms and conditions every time you place an order. For this reason, we encourage you to review them whenever you use this website to ensure that you are familiar with the latest terms and conditions. We also recommend to all our customers to print and retain a copy of the terms and conditions for future reference.
Before you place an order, if you have any questions relating to these terms and conditions please contact our Online team by email or call us on 8800802506 for further assistance.

A. Purchase of products

  1. Creating the Contract
    1. After you have submitted your order you will receive an order acknowledgement email from us. Please note that this email is an acknowledgement and not acceptance of your order.
    2. We reserve the right to decline all or part of any order for whatever reason and should this occur we will contact you with these details.
    3. If we do cancel your order we will notify you by email and will refund to you any sum paid by you to us in respect of the contract as soon as possible, and in any event within 30 days of the cancellation of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
    4. The creation of the contract between you and us will take place upon the successful delivery or collection of any part of your order unless we have notified you that we do not accept your order as outlined in 1.2.
    5. It is recommended that you retain all emails relating to your order.
    6. The details of your specific order are filed by us. Should you want any information regarding your order you may contact us.
    7. If you want to make any changes to your order, e-mail us or call us on 8800802506 for further assistance. Please note that when merchandise is ordered at different times we cannot guarantee colour matching due to variations between batches. Colour matching depends on other factors like studio lightings and screen resolution wich differ from device to device . Fabric colours may also vary basis exposure to light in your surroudings and placement in your house. There is a possibility of minor difference perceived in colour.Changing an order may cause a delay with your delivery time and may alter the price you have been quoted.

B. Unforeseen Circumstances

While every effort is made to meet our customers' demands, cancellations or variations may be necessary as a result of an Act of God, war, strike, lockout, labour dispute, fire, flood, drought, or other causes beyond our reasonable control.

C. Complaints and Remarks

  1. If you have a complaint or a particular remark to make please do not hesitate to contact us immediately by call or email, the details of which are contained under the "Contact Us" page.
  2. Any complaint will be dealt with fairly, effectively and confidentially. Your statutory rights as a consumer are unaffected.

D. Contractual Capacity

In order to be eligible to enter into a contract with us to purchase goods through the website you must: -

  1. provide the required information including your real name, payment details including; your delivery address; email address and telephone number;
  2. be over the age of 18.

E. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these terms and conditions will not be affected.

F. Law

These terms and conditions shall be governed by and construed in accordance with Indian law and you hereby agree to be subject to the non-exclusive jurisdiction of the Gurgaon court of Haryana State.

G. Data Protection and Privacy

Information you provide to us remains confidential. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Information Technology Act 2000 through section 43 A. We collect information about you for two reasons: firstly, to process your order and, secondly, to provide you with the best possible service. You specifically authorise us to transmit information to or to obtain information about you from third parties (including, but not limited to, your debit or credit card number), to authenticate your identity, to validate your debit or credit card and to authorise the transaction. You acknowledge that you consent to the processing of such information. Click here for details of our Privacy Policy, the terms of which you acknowledge and agree to be bound by. Should you wish to contact us regarding our Privacy Policy please do so (for details see the Contact Us page of the Website).

H. Entire Agreement

These terms and conditions together with our current website prices, delivery details, contact details and Privacy Policy set out the whole of our agreement relating to the supply of goods to you by us. Neither Ammri Interiors nor you may alter the terms of any agreement without the agreement in writing of the other.

I. Manufacturing Warranty Terms & Conditions

  1. Proof of purchase is the responsibility of the purchaser.
  2. General wear and tear, including staining, excessive soiling, abrasion, tears and burns, accidental damage, natural cushion interior settlement and flattening and normal bed filling settlement are excluded.
  3. The cracking of wood due to extreme changes in room humidity or direct heat source (air conditioning and radiators) is excluded.
  4. Dye transfer from non-colourfast plastics, fabrics and clothing (including denim and throws), damage or delamination of the product or finish caused as a result of contamination through contact with hair products and body products or other cosmetic applications such as tanning lotions is excluded.
  5. The warranty is non-transferable and valid from the date of original purchase only.
  6. Consistent with meeting its obligations under this warranty, Ammri Interiors reserves the right to undertake the least cost option to itself. This may involve rectifying the problem, arranging for the unsatisfactory component to be replaced or refunding part of the original purchase price.
  7. If goods are exchanged, or a total refund is given, the goods that are deemed faulty revert to the ownership of Ammri Interiors.
  8. The amount of any claim under the warranty shall be limited to the original purchase price paid for the unsatisfactory merchandise.
  9. This warranty does not extend to non-domestic usage, nor to goods which are taken outside the India.
  10. The warranty may be invalidated if the purchaser does not follow or carry out proper care procedures as outlined in this leaflet or in accordance with the manufacturer’s recommendations where applicable, or where the product has been adapted, abused or altered.

J. Intellectual property rights

The content of this Website is © Ammri Interiors2017 (or its third party licensors). You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us (or our licensors). You may not copy, reproduce, change, modify, license, transmit or sell any material or content contained herein and you are permitted to use this material only as expressly authorised by us (or our licensors).

K. Disclaimer

Ammri Interiors is providing this Website www.arra.co.inon an "as is" basis and makes no representations or warranties of any kind, whether express or implied, in relation to this Website or its contents and disclaims all such representations and warranties. In addition, Ammri Interiors makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information on this Website. The information contained in this Website may contain technical inaccuracies or typographical errors. All liability of Ammri Interiors howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
Neither Ammri Interiors nor any of its proprietor, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this Website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Ammri Interiors accepts no liability for any information or content contained in external third party websites which link to or from this Website.
Notwithstanding the foregoing, none of these exclusions and limitations are intended to limit any rights you may have as a consumer, under local or other statutory rights nor in any way to exclude or limit our liability to you, for death or personal injury resulting from